MedNeutral converts the mass of paper documentation and unstructured digital information (e.g., imaged medical documents) involved with injury claims into a single electronic archive accessed via the Internet.
MedNeutral's web-based platform allows secure, but simple access to critical medical information via any desktop enabled with a web browser.

Digitization of medical files allows faster and more focused examination of documentation (through search and retrieval technology), more rapid information flow, and a reduction of supporting infrastructure costs such as printing and storage.
Digitization also enables the additional aspects of MRO functionality which enhance speed , automation, and accuracy of claims handling decisions.